Workflow86 for Customer Support
Workflow86 for Customer Support
Elevate customer satisfaction and streamline support
Automate ticket routing, chatbot interactions, and feedback collection, so your team can focus on solving customer problems effectively
Generate Workflows for Customer Support
Ticket Management
Automate ticket routing, priority assignment, and SLA tracking with intelligent workflows that distribute cases based on agent expertise, workload, and urgency levels
Customer Self-Service
Deploy AI-powered chatbots and knowledge bases to handle common inquiries, guide customers through troubleshooting, and automatically escalate complex issues to human agents
Customer Feedback
Automate the collection and analysis of customer feedback through surveys, reviews, and satisfaction scores with scheduled follow-ups and sentiment tracking
Agent Performance
Track agent productivity, response times, and quality metrics with automated performance dashboards and coaching workflows
Email Management
Automate email categorization, response templates, and follow-up reminders to ensure timely and consistent customer communication
Knowledge Management
Streamline creation, updating, and distribution of support documentation with automated review cycles and version control
Customer Onboarding
Automate welcome sequences, product tutorials, and initial setup assistance with personalized guidance and milestone tracking
Issue Resolution
Implement automated troubleshooting workflows, escalation paths, and solution recommendations based on historical data
Social Media Support
Monitor and respond to social media inquiries with automated routing, sentiment analysis, and response suggestions
Quality Assurance
Automate call and chat monitoring, compliance checks, and quality scoring with feedback loops for continuous improvement
Customer Communications
Manage proactive notifications, status updates, and maintenance alerts with automated messaging across multiple channels
Support Analytics
Generate automated reports on support metrics, trends, and customer satisfaction with customizable dashboards and alerts
Start automating now
You are just a few minutes away from your first automated workflow
14 days free trial
No credit card required
Start automating now
You are just a few minutes away from your first automated workflow
14 days free trial
No credit card required
Start automating now
You are just a few minutes away from your first automated workflow
14 days free trial
No credit card required